If, for any reason, you need to return an item that you have purchased from Kiss The Cook, please contact us directly at (512) 847-1553 or via e-mail. Returns must be made within 30 days of purchase, unused or defective, with receipt and original packaging for an exchange, or in-store credit will be given. For your protection, returns must be shipped prepaid and insured, via USPS or UPS. We will replace any item damaged in shipment and pay for pickup and return shipping.